FAQS

All prices are in USD.

We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, with tracking number provided. If you don't have a tracking number after 7 business please email us.

If you receive a defective product, or the item is damaged in any way, we offer a 100% money back guarantee. Return your product within 30 days of receiving it and we will refund your full purchase price. You must ship it back at your own expense. Please Include all a name and order number on the returned parcels.

If you change your mind, no worries! We provide a 30-day money back guarantee from the time you place your order. Simply email us.

If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-5 business days.

Absolutely! We are here to help you make your home beautiful! Please send us and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks